Withdraw Bullion from Storage

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If you encounter any problems while following this procedure, please contact us for assistance at [email protected] or call us at +65 6100-3040, +1 (848) 285-5466 (US callers), +44 114 697 7458 (UK callers), +31 970 102 57458 (EU callers), +61 480 097 458 (AU callers).

WITHDRAWING PARCELS FROM S.T.A.R. STORAGE

THE STEPS:

Step 1

Visit our website at WWW.SILVERBULLION.COM.SG and Log-In with your Silver Bullion Account. 

Step 2

Click on the STORAGE > MANAGE S.T.A.R. HOLDINGS tab to view your parcel list.

6_Buy_Storage

Step 3

Click on REQUEST DELIVERY on the sidebar and specify the pick-up/delivery location, pick-up/delivery location date, etc. Select the parcels your wish to withdraw from storage and click REVIEW DELIVER REQUEST.

1_Parcel_Withdrawal

Step 4

Review your parcel withdrawal details and click SUBMIT to confirm your parcel withdrawal request.

2_Parcel_Withdrawal

Step 5

Your Parcel Withdrawal Request is now confirmed. You will also receive a withdrawal confirmation in your registered e-mail or in your Secure Notification inbox in your Silver Bullion Account.

You are required to collect/pick-up the parcels on the pick-up date specified.