Can I place a phone or mail order?
We have committed substantial resources in building a web-based service to facilitate the most efficient trading platform to buy precious metals and EV metals in Singapore.
We can be contacted by phone for clarification and support but all orders need to be locked in (submitted) through our website. Phone orders are substantially more expensive to support and are not yet an option with our current service structure. We are contactable from 7AM to 2AM Singapore time on weekdays and 9AM to 1PM Singapore time on Saturdays except for public holidays in Singapore.
Mail orders are not accepted due to the constantly fluctuating market prices and because the local post office does not deliver bullion. As such, please order from our website and we will process your orders as we receive them.