Paul G. ★★★★★

I visited the facilities of Silver Bullion, along with The Safe House, about a couple weeks ago. I was very impressed with their operations, attention to detail with all aspects of things, as well as customer service. Francis took much time and care to explain all aspects of the market and logistics involved in investing through a Singapore facility. Silver Bullion is located in a secured Cisco Certis building, which literally has safe deposit boxes next door to it, which is a lower-cost option if your buying limited quantities of metals and don’t need immediate liquidity if living abroad.

It’s affiliated company, The Safe House, I think is good for those wishing to purchase and secure higher volumes of metals, as well as for those who wish to have immediate liquidity and access when residing outside Singapore. Silver Bullion offers this through it’s STAR storage program with The Safe House.

I was impressed by the level of thought and care that was put into setting up processes to ensure the safety and efficacy of the operation. The location of The Safe House was strategically selected due to its proximity between a number of police houses, as well as the characteristics of it’s neighborhood.

The security measures are taken internally, as well as the tracking and auditing procedures created a high level of confidence. My colleague, who is a local Singaporean, joined me on the tour and walked away equally impressed.

I also took the time to visit a competitor’s operation while in Singapore. Although it was a little cheaper, I felt more secure with Silver Bullion and the Safe House, due to all it’s heightened emphasis on security. To be specific, the competitor would not let me take a tour of their facility, because they said the metals were not compartmentalized in cages, and so only their workers could have access.

After visiting both Silver Bullion and The Safe House, I decided to setup an account and make an initial purchase. Francis was of great help with the account setup and spent lots of time explaining things and walking me through the process. My first order went smoothly, and I was happy to receive a photo of the parcel. Having visited the facility and meeting the people involved with the operation, I have full confidence in the process and have a good feeling inside that my investment is both in a secure jurisdiction, along with perhaps the securest building possible for this, in Singapore.